HomeNEWS8 key questions to ask before starting any home improvement project

8 key questions to ask before starting any home improvement project


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  • Careful planning and budgeting are crucial for successful home improvement projects.
  • Thorough contracts, permits, and clear communication are essential for a smooth renovation.
  • Homeowners should prepare for disruptions and stay flexible during the project.

Starting a home improvement project can be exciting — but if you jump in without planning, it can also turn into a costly headache. Whether you’re remodeling your kitchen, replacing your roof or just sprucing up your backyard, it pays to do your homework first.

As with any major investment, asking the right questions early on can save you time, money and stress down the line. The Better Business Bureau recommends considering the following points before hiring a contractor or breaking ground on your next home project.

What is my budget — and is it realistic?

Begin with a clear idea of how much you can afford to spend. Factor in not only labor and materials but also permits, taxes and unexpected costs. It’s wise to include a contingency fund — typically 10% to 20% of your total budget — to cover surprises along the way. Know your limits before getting too far into planning or signing contracts.

What do I want — and what do I need?

It’s easy to dream big, but your project should balance your wants with your home’s needs. Define your priorities up front. Are you aiming to increase resale value, improve functionality or simply update your style? A clear vision will help you and your contractor stay aligned and avoid unnecessary changes or added expenses later.

Will this project increase my home’s value?

Some home improvements offer a strong return on investment — others, not so much. Renovations like kitchen updates or energy-efficient upgrades can add value, while overly custom projects may not appeal to future buyers. Do your research and talk to a real estate professional if resale value is a concern.

Who should I hire — and how do I know they’re trustworthy?

Don’t rush to hire the first contractor you find. Ask friends and neighbors for recommendations and check the company’s BBB Business Profile at bbb.org to see if they’re accredited, how long they’ve been in business and whether any complaints have been filed. Read reviews and ask for references from recent clients. A reputable contractor should be licensed, insured and willing to put everything in writing.

What does the contract include?

Never start a project without a signed, written contract. It should outline the scope of work, timeline, materials, payment schedule and warranty information. Review the details carefully and ask questions if something isn’t clear. A vague or incomplete contract could leave you unprotected if problems arise.

What permits or inspections are required?

Many home improvements — including structural, plumbing or electrical work — require permits or inspections from local authorities. Confirm what’s needed in your area and make sure your contractor pulls the permits. Skipping this step can lead to fines or issues when selling your home.

How will we communicate during the project?

Good communication is key to a smooth renovation. Ask how updates will be shared and how often. Will you receive progress reports? Who should you contact with questions or concerns? Setting expectations early helps avoid confusion and keeps everyone on the same page.

Am I ready for the disruption?

Even small projects can impact your daily life. Consider how the work will affect your schedule, privacy and comfort. Will you need to relocate temporarily? How long will utilities be interrupted? Prepare for the mess, noise and delays that often come with construction — and stay flexible when challenges arise.

A successful home project starts with preparation. By asking thoughtful questions and working with trusted professionals, you’ll not only get the results you want — you’ll also protect your home and your investment.

To find vetted contractors in your area and read more homeowner tips, visit bbb.org. For additional guidance on avoiding scams or resolving disputes, check out BBB’s resources at bbb.org/AvoidScams or report an issue at bbb.org/ScamTracker.

Jan Diaz is the President/CEO of the Better Business Bureau serving Northern Indiana, which serves 23 counties. Contact the BBB at 800-552-4631 or visit www.bbb.org

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