Volunteer ushers are critical to creating a safe and welcoming environment in Kenan Stadium on game days and serve as the face of the Department of Athletics. All volunteers should be reliable, dedicated, observant and should possess strong communication skills.
Usher responsibilities include:
- Greeting fans and assisting them with finding their seats
- Developing a strong working knowledge in order to accurately provide directions and answer policy, team, facility, and event related questions
- Anticipating and responding to any issues and concerns that may arise
- Proactively inspecting areas for potential hazards and reporting them in a timely manner
- Maintaining safe and clear, aisles, stairways and portals
- Executing emergency plans as needed
- Assisting in overall crowd and event management
- Enhancing the overall experience of fans, staff and other Carolina Community Members
Benefits include:
- Opportunity to be a part of the UNC Athletic Event Management team
- UNC volunteer uniform (generally includes hat, unique polo, jacket)
- Concession vouchers on game day
- Complimentary admission for volunteer and one guest or immediate family to all regular season UNC athletic events excluding men’s basketball, football and post season events
All volunteers must be able to remain in a standing position for several hours at a time (a typical shift for ushers can be about 7 hours – 2 ½ hours prior to kick-off until you are released from your shift by your Supervisor which is generally after the game has been completed and fans have vacated from your section and you have completed the post-game protocols), communicate with diverse groups of people and complete various tasks at the instruction of a supervisor. Volunteers must be available to attend training workshops and work all home football games. Each new volunteer will be required to complete a criminal background check and complete various volunteer documentation, as well as perform within UNC, ACC and NCAA policies and expectations. All volunteers must be at least 18 years of age.
Failure to meet the above-mentioned expectations may result in termination from the position of usher.
2025 Carolina Football Usher Registration
By August 8th, please complete the Usher Tar Heel Google Form linked here. In addition, please review the attached document titled What it Means to be a Tar Heel Usher. By submitting the Google Form, you agree to all duties, expectations, qualities and responsibilities expected from a Tar Heel Usher.
To encourage the recruitment of ushers, the three ushers that recruit the most successfully hired ushers that complete the season in good standing will be rewarded with a gift card to the Tar Heel Team Store, located on Franklin Street.
Any questions? Please email CarolinaFootballUshers@unc.edu
More information available at www.goheels.com/gameday.
