Yelp’s addition of a ‘Black-owned’ tag led to a slight drop in business ratings in Detroit

Matthew Bui, University of Michigan and Cameron Moy, University of Pennsylvania When the online review platform Yelp added a “Black-owned” tag in 2020, it boosted the visibility of Black-owned restaurants in Detroit. It also caused their ratings to drop, according to our recent study. Both local and nonlocal reviewers who showed awareness of a restaurant’s […]